Tag Archives: in the state of Santa Catarina

Capgemini Brazil Acquires Sonda Procwork Business Process Outsourcing Facility

New Facility supports Capgemini’s Latin America expansion strategy and Finance &
Accounting needs of global clients
SAO PAULO–(Business Wire)–
Capgemini, one of the world`s foremost providers of consulting, technology and
outsourcing services, and Sonda Procwork, the Brazilian unit of Chilean IT
systems integrator Sonda , today announced that Capgemini Brazil has acquired
Sonda Procwork`s facility in Gaspar, in the state of Santa Catarina, Brazil and
will now deliver BPO services to global clients in the region who were
previously serviced by Sonda Procwork.

The acquisition of this facility is in line with Capgemini`s Latin America
expansion strategy, and also supports client needs in support of global finance
operations by providing a full-range of finance and accounting (F&A) services
from global delivery centers. More than 200 employees will transfer to Capgemini
and will continue to support the F&A and Human Resources Outsourcing (HRO) needs
of Capgemini clients globally and in the Latin America region.

“With the acquisition of this new Brazilian center as well as the establishment
of our other Latin American centers, Capgemini continues to expand our global
delivery capabilities, with the potential for more than 2,000 seats in the
region,” said David Poole, vice president and head of Americas Business Process
Outsourcing, Capgemini. “We`re leveraging Capgemini`s unique approach, which
utilizes business insight methods and solutions, combined with our deep
knowledge of the F&A market, to service our clients, including several
multinational businesses, allowing us to drive efficiencies and yield
significant cost savings for our clients` businesses.”

This Brazilian center was opened in 2007 in Gaspar, aiming to provide technology
solutions to Sonda Procwork`s customers located in the region. The operation
started with the deployment of SAP ERP, Information Technology Outsourcing (ITO)
and BPO services to a large company in the area.

“We have made a strategic decision to transfer BPO operations and the facility
to Capgemini as of January 2010, using initially the same structure, same team
and current work methods, which will cause minimal impact to our clients and to
the people involved,” said Carlos Henrique Testolini, president, Sonda Procwork.
“The activities related to SAP and ITO services currently performed in the
center will be transferred to other units of Sonda Procwork in Sao Paulo,
Alphaville and Campinas, ensuring continuity and quality of services provided to
our clients.”

About Sonda Procwork

Sonda Procwork, a company of the Sonda Chilean group, started to operate in
Brazil as a new brand of the company after the merger with Procwork Group in
June 2007. The union of these companies represents, within the country, a world
with more than 6 thousand employees and 800 active clients in 31 offices located
all over the Brazilian states.

Operating for 20 years in Brazil, Sonda Procwork holds one of the largest ranges
of offers in IT solutions such as Full IT Outsourcing, BPO (Business Process
Outsourcing) CSC (Shared Services Center), licensing and implementation of SAP,
automation software applications for taxes, foreign trade and management of
legal cases, software factory, Data Center and Device Utility, network security,
NOC (Network Operation Center), Service Desk e Field Services. The company has
certified CMM level 2 in its software factory units and ISO 9001 in the field of
both meeting and supporting SAP customers, and also in the software factory, in
addition to several awards and certificates of services quality achieved in
recent years.

Sonda is the largest Latin American company regarding IT services with business
in Argentina, Brazil, Chile, Colombia, Ecuador, Costa Rica, Mexico, Peru and
Uruguay. From the new structure with the Sonda Procwork, the company has more
than 12 thousand employees,62 offices, more than 2.4 thousand active clients and
is considered the fourth largest IT Company in Latin America, only competing
with global companies, according to IDC (Interactive Data Corporation). Sonda
trades its shares on the Stock Exchange of Santiago (Chile) and holds a stock of
over US$ 1 billion.

More information is available at http://www.sondaprocwork.com.br or http://www.sonda.com.

About Capgemini

Capgemini, one of the world’s foremost providers of consulting, technology and
outsourcing services, enables its clients to transform and perform through
technologies. Capgemini provides its clients with insights and capabilities that
boost their freedom to achieve superior results through a unique way of working,
the Collaborative Business ExperienceTM. The Group relies on its global delivery
model called Rightshore®, which aims to get the right balance of the best talent
from multiple locations, working as one team to create and deliver the optimum
solution for clients. Present in more than 30 countries, Capgemini reported 2009
global revenues of EUR 8.4 billion (approximately USD $11.6 billion) and employs
95,000 people worldwide.

More information is available at http://www.us.capgemini.com.

Rightshore® is a trademark belonging to Capgemini

Capgemini`s expertise is recognized in Business Process Outsourcing (BPO) with a
solution portfolio that spans Finance & Accounting, Customer Care &
Intelligence, Procurement, Assurance Management Human Resources and Knowledge
Process Outsourcing services. As part of Capgemini`s Rightshore delivery
network, BPO professionals provide services to clients worldwide 24 hours a day,
seven days a week, in 36 languages, from centers located in Australia, Brazil,
Canada, Chile, China, Guatemala, India, Poland, and the United States.

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